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Cancellation Policy

Revocation instructions

Revocation right

You are entitled to revoke this contract within 14 days and without stating reasons. The revocation period is fourteen days from the day you, or a third party nominated by you, who is not the shipper, have/has taken possession of the goods.

To exercise your revocation right, you must notify

Watchmaster ICP GmbH
Charlottenstraße 60
10117 Berlin

Phone: +49 (0)800 7244878

F Email: info@watchmaster.com

by way of an unequivocal notice (e.g. a letter sent by mail or email) of your decision to revoke this contract. You may use the attached revocation form, which is however not mandatory.

A notice sent prior to the expiry of the revocation period is deemed served on time.


Consequences of a revocation

Upon your revocation of this contract, we must refund all payments, including the delivery costs (except for additional costs resulting from your choice of shipping other than our least expensive standard shipping method) received from you promptly and within 14 days from the date of receipt of your revocation notice. The refund will be processed via the same payment method as used by you in the original transaction, unless expressly agreed with you otherwise.We will provide a free return shipping label if the goods are returned from a country within the EU. In any other case, the buyer will be responsible for the return shipment. We may refuse to refund you until you have handed over the goods to the parcel service appointed by Watchmaster.

The customer will only be liable for a potential deterioration in value of the goods, if such deterioration in value was caused by handling the goods in a way that is not required for the inspection of quality, features and functionality of the goods.


Sample revocation form here.
(Please complete this form and return it to us if you would like to revoke the contract)


To
Watchmaster ICP GmbH
Charlottenstraße 60
10117 Berlin

Email: info@watchmaster.com

I/We(*) hereby revoke the purchase contract for the following goods:

Order date (*) / received on (*)
Consumer name
Consumer address
Consumer signature (only for paper notices)
Date

(*) Cross out if not applicable




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