We use cookies to personalize content and to analyze access on our website. Review our Privacy Policy to find out more about your opt-out possibilities.
Win a Rolex at Watchmaster.com

Cancellation Policy

1. INFORMATION on consumers' cancellation rights
Cancellation rights

Cancellation policy

Right of cancellation

You have the right to cancel this contract without specifying reasons within a period of 14 days.

The cancellation period is 14 days from the day on which you or a third person nominated by you who is not the carrier received the last item of goods.

To exercise your cancellation right, you have to inform

Watchmaster ICP GmbH
Charlottenstraße 60
10117 Berlin

Telephone: 0800 0988349

Email: info@watchmaster.com

Watchmaster ICP UK LTD

1st Floor Oak House, Tanshire Park, Shackleford Road
Elstead, Surrey
United Kingdom
Email: info@watchmaster.com

by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to cancel this contract. You can use the model cancellation form, but this is not obligatory.

The cancellation period is met if you send the notification that you are exercising your cancellation right before the cancellation period expires.

Consequences of cancellation

If you cancel this contract, we have to repay you all the payments we have received from you, including the delivery costs (apart from the additional costs incurred because you opted for a different type of delivery from the most economical standard delivery we offer), without undue delay and at the latest within two weeks from the day we received the notification about your cancelling this contract. We will remit the repayment by the same means that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We shall collect the goods. You have to bear the direct costs for returning the goods. The exact costs can be found in Clause 3.2 of the "Information about distance selling and concluding contracts in electronic commerce". The costs will not exceed EUR 250 or thereabouts.

You will only be liable for any diminished value of the goods if that diminished value results from handling other than what is necessary to ascertain the nature and functioning of the goods.

You can find the cancellation form here

Join our newsletter