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Privacy Policy

Privacy Policy

We operate the website www.watchmaster.com and collect certain data from our customers and visitors where necessary. In the following data privacy policy you will be informed what we do with your data, the so-called personal data, and why we do this. We will also inform you how we protect your data, when this data is deleted and what rights you have due to data protection. First of all: We observe the data protection laws and protect your privacy.

But we want to be completely open: The Internet lives from data exchange and still has many security gaps. Even if your data is encrypted when you visit our website, there is always a residual risk when exchanging data with other websites at the latest. If you visit other websites - for example via a link on our website - please note that this data protection declaration does not apply to this external website.

What are Personal Data?

Personal data in this sense are all individual details about personal or factual circumstances of a specific or identifiable natural person, such as name, address or e-mail address but also IP addresses.

Who can I contact?

Watchmaster is responsible for their Services and for the protection of your data. You can reach us at:
Watchmaster ICP GmbH
Charlottenstraße 60
10117 Berlin


Phone: 0800 7244878

Mail: info@watchmaster.com

Data Protection Officer

If you have specific questions about your personal data, deletion of your personal data or similar things, you can contact our Data Privacy Officer via e-mail at privacy@watchmaster.com.

What are my rights?

You can contact us at any time if you have any questions about your rights regarding data protection or if you wish to exercise any of the following rights:
  • Right to withdraw your consent in accordance with Art. 7 para. 3 GDPR (e.g. you can contact us if you wish to cancel a previously given consent to a newsletter)
  • Right to access your data in accordance with Art. 15 GDPR (e.g. you can contact us if you would like to know what data we have stored about you)
  • Right to correct your data in accordance with Art. 16 GDPR (e.g. you can contact us if your e-mail address has changed and we should replace your old e-mail address)
  • Right to have your data deleted in accordance with Art. 17 GDPR (e.g. you can contact us if you want us to delete certain data that we have stored about you)
  • Right to limit data collection in accordance with Art. 18 GDPR (e.g. you can contact us if you do not want us to use your e-mail address for newsletters, but only to send absolutely necessary e-mails)
  • Right to take your data with you in accordance with Art. 20 GDPR (e.g. you can contact us to receive your data in a zipped format, if you want to upload it to another website)
  • Right to object how your data is handled in accordance with Art. 21 GDPR (e.g. you can contact us if you do not agree with any user analytics procedures as described within this privacy policy)
  • Right to send complaints to the supervisory authority in accordance with Art. 57 para. 1 f GDPR (e.g. you can contact the data protection supervisory authority directly)

Deletion of data and storage periods

Unless otherwise stated, we will delete or anonymise your data as soon as it is no longer needed (e.g. your e-mail address after you have unsubscribed from our newsletter). Your data will also be deleted or anonymised automatically if the mandatory storage period expires (e.g. those required by law for payment transactions). Such data may be needed for longer periods of time for legal reasons. You can request information about all personal data we have stored about you.

Visiting our website

If you merely wish to browse our website, we do not collect any personal data, with the exception of the data that your browser sends to us, e.g.:
  • IP address (e.g. 96.92.316.example or 2a02:7122:8337:1112:bdb2:651f:example)
  • Approximate location based on IP range (e.g. “Berlin & surrounding area”)
  • Internet provider (e.g. „Unity Media“ or „Deutsche Telekom“)
  • Internet connection speed (e.g. 120 Mbit)
  • Date and time of visit (e.g. 11:45 on 25.05.2018)
  • Last visited website (e.g. google.com)
  • Browser and version (e.g. Chrome v65 or Safari 11.1)
  • Operating system (e.g. Mac OS)
  • Hardware (e.g. Intel processor)

The most interesting thing for you as a visitor to our website is probably your IP address, since this can theoretically be traced back to you as a person. As a safeguard to protect your privacy, we delete or anonymise your IP address after your visit. Therefore, all other data possibly attached to it can no longer be traced back to you. It will only serve anonymous and statistical purposes to optimise our website. The purpose of temporarily storing this data is necessary to establish a connection as well as loading our website the way it was designed to. Such data is therefore required to display the website on your screen, to avoid display problems and other technical error messages. The legal basis is the legitimate interest in accordance with the European data protection requirements under Art. 6 para. 1 lit. f GDPR. In addition, we apply the aforementioned safeguards to protect your data.

Contact forms

When you contact us directly via e-mail we only store your e-mail address and the corresponding content for the purpose of your request and delete it afterwards.
  • First name/last name
  • Phone
  • email address
  • Message/ Your message
As a safeguard to protect your privacy, contact is established via an encrypted connection - just like a visit to the rest of the website. In addition, we apply the principle of data minimization and collect only the data actually required in the contact form. After the successful establishment of contact with you and final omission of the contact reason your data are deleted. The purpose of the data requested is to contact you, which is why the data is only used for this purpose. The legal basis is your consent in accordance with the European data protection requirements under Art. 6 para. 1 lit. a GDPR.

Applicants Data

We collect and process the personal data of applicants for the purpose of processing the application procedure. Processing may also be carried out electronically. This is particularly the case if an applicant sends corresponding application documents to us by electronic means, for example by e-mail or via a web form on the website. If we conclude an employment contract with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If we does not conclude an employment contract with the applicant, the application documents shall be deleted 3 months after notification of the decision of refusal, provided that no other legitimate interests of us stand in the way of deletion. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the German General Equal Treatment Act (AGG).

Rate Clock/ Registration

You also have the option of having your watch evaluated by us and registering on our website and then logging in at any time with a user account. To have your watch rated, you must enter your e-mail address. Then select your watch type & data, enter your first/last name and telephone number. This creates a user. You will then have the opportunity to register on our website.

If you cancel the evaluation process, we would like to send you an e-mail with help to facilitate further evaluation. If you do not wish to do so, you can inform us of this under the above-mentioned contact data or use the corresponding unsubscribe procedure in every e-mail from us.

To register with us, the following data is required:
  • email address
  • First name/last name
  • phone number
  • Username " Username
  • Password

Wish List / Price Alarm

You have the possibility to memorize certain watches and to be informed about price reductions via e-mail. To sign up for this service, simply enter your email address. Afterwards you have the possibility to register, which gives you the possibility to view an overview of all watch entries and to remove individual ones if necessary. Here too we would like to send you an e-mail with information. If you do not wish to do so, you can inform us of this under the above-mentioned contact data or use the corresponding unsubscribe procedure in every e-mail from us.

Shopping Cart / Purchase

To buy a watch you must be registered. During the order process you must also enter your billing address and delivery address. If you do not finish the process, we would like to send you an e-mail with information and help. If you do not wish to do so, you can inform us of this under the above-mentioned contact data or use the corresponding unsubscribe procedure in every e-mail from us.

As a safeguard to protect your privacy, the data you enter is transmitted via an encrypted connection, just like your visit to the rest of the website. We also apply the principle of data minimisation and collect only the data actually required. Furthermore, we assign you to a country based on the transmitted IP address of your device. This data is stored in order to be able to show you the applicable range of payment methods. The purpose of the data requested is to create a user account for the use of advanced functions on the website. Registration is voluntary and can be revoked or the user data deleted at any time. The legal basis is the user's consent in accordance with the European data protection requirements under Art. 6 para. 1 lit. a GDPR.

Newsletter

We use the so-called double opt-in procedure for the provision of our newsletter. We will therefore only send you a newsletter by e-mail if you confirm in our notification e-mail that you would like to receive our newsletter by clicking on a link. If you confirm your wish to receive the newsletter, we will save your e-mail address for the purpose of sending the newsletter.

Of course you can unsubscribe from our newsletter at any time, you will find a link in every newsletter. If you click on the link you will be redirected and you can confirm your cancellation in an e-mail. This way we can ensure that the logoff is implemented in all processes. Alternatively, you can contact us using the above contact details.

We work together with the service provider Cheetah Digital Germany GmbH, Speditionstraße 1, 40221 Düsseldorf for the dispatch of our newsletter. We have concluded an order processing agreement with this service provider in accordance with the requirements of Art. 28 DSGVO. Further suitable guarantees for data transmission to other EU countries are available.

Chat

Interested parties and customers can communicate with Watchmaster employees via live chat. We store the chat history if this is necessary for the fulfilment of our own business purposes towards the chat user. We use the offer of the company SnapEngage (SnapEngage, LLC, at 1722 14th St., Suite 105, Boulder, CO 80302, USA). SnapEngage operates a separate server infrastructure in the US and the EU. When you use Live Chat, data is transferred to SnapEngage's servers. For more information and SnapEngage's privacy policy, please visit

https://de.snapengage.com/privacy-policy/

As a safeguard to protect your privacy, we have concluded a special data protection agreement with SnapEngage, which prescribes the protection of your data by technical and organizational precautions. As SnapEngage is based in the United States, a so-called third country, further guarantees are needed to ensure an adequate level of European data protection. SnapEngage has been certified under the so-called EU-US Privacy Shield and has thus demonstrated an appropriate level of data protection https://www.privacyshield.gov/ The purpose of using SnapEngage is to provide a fast and uncomplicated communication solution. The legal basis is the so-called legitimate interest, which has been examined in order to pursue the purpose and within the framework of the aforementioned protective measures and in accordance with the European data protection requirements under Art. 6 para. 1 lit. f GDPR. In addition, an order processing contract was concluded in accordance with the requirements of Art. 28 GDPR.

Cookies

We use cookies on our website. Cookies are small text files that are usually stored in a folder from your browser. Cookies contain information about the current or last visit to our website:

If cookies do not contain an exact expiration date, they are stored only temporarily and are automatically deleted as soon as you close your browser or restart your device. Cookies with an expiration date will still be stored even when you close your browser or restart your device. Such cookies will not be deleted until the specified date or if you delete them manually.

We use the following three types of cookies on our website:
  • required cookies (cookies that are required, e.g. to display the website correctly for you and to store certain settings temporarily)
  • functional and performance-related cookies (cookies that help us improve our website, e.g. to evaluate technical data of your visit and avoid error messages)
  • advertising and analytics cookies (cookies that provide analytics and personalized ads, e.g. advertising for shoes is displayed if you have previously searched for shoes)

You can configure, block and delete cookies in your browser settings. If you delete all cookies from our website, some functions of the website may not be displayed correctly. Further information on cookies and how to configure them can be found here in German https://www.bsi-fuer-buerger.de/BSIFB/DE/Empfehlungen/EinrichtungSoftware/EinrichtungBrowser/Sicherheitsmassnahmen/Cookies/cookies_node.html or here in English https://ico.org.uk/for-the-public/online/cookies/.

Google Fonts

Google Fonts (https://fonts.google.com) from Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), a font collection from Google, are used to visually improve the typeface. These fonts are transferred to your browser's storage folder and activated when you visit this website or other websites. If this is not supported, the text on the web page is displayed in a standard font only. To enable this, a request is sent to domains such as fonts.googleapis.com or fonts.gstatic.com, which for technical reasons contains your IP address. However, your data will not be merged with other data or traced back to you personally.

As a safeguard to protect your privacy, we have ensured that by accessing the Google font collection, the data will not be merged with other Google offers, e.g. if you have a Google user account. English information on data protection at Google Fonts confirms this (https://developers.google.com/fonts/faq). In addition, the high security standards of the Google platform and the associated data protection declaration of Google (http://www.google.com/intl/de-DE/privacy) apply. As Google is based in the USA and thus in a so-called third country, further guarantees are required to ensure an appropriate European level of data protection. Google has been certified under the so-called EU-US Privacy Shield and has thus demonstrated an appropriate level of data protection (https://www.google.de/policies/privacy/frameworks/). The purpose of the data transmission is the correct representation of the fonts in the form set by us. The IP address is required to connect to Google's servers to download the font collection if it is not already stored on the device. The legal basis is the so-called legitimate interest, which has been examined in order to pursue the purpose and within the framework of the aforementioned protective measures and in accordance with the European data protection requirements under Art. 6 para. 1 lit. f GDPR.

Website analysis:

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses the advertising and analytics cookies described above to analyze our website with regard to your usage behavior. The information generated by these cookies is transferred to a Google server in the USA and stored there. However, your IP address is shortened before the usage statistics are evaluated, so that no direct connection to you as a person can be made. For this purpose, we use the "anonymizeIp" function to ensure anonymous collection of IP addresses. Google will use the anonymous information collected by the cookies to evaluate the usage of the website and to compile reports on website activity. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

You can also configure your browser to refuse cookies, or you can prevent Google from collecting and analyzing the data by downloading and installing a browser plug-in (https://tools.google.com/dlpage/gaoptout?hl=en) from Google. As an alternative to the browser add-on or within browsers on mobile devices, you can set an opt-out cookie to prevent future collection by Google Analytics within this website (the opt-out only works in the browser and only for this domain). If you delete your cookies in this browser, you must click this link again.

As a safeguard to protect your privacy, we use the anonymisation feature offered by Google as mentioned above, whereas analytics are not based on you as a person, but only on a statistical basis. In addition, the high security standards of the Google platform and its data privacy policy apply (http://www.google.com/intl/de-DE/privacy). We have also concluded a special data protection agreement with Google, which ensures to protect your data through technical and organizational security measures. Since Google is based in the USA and thus in a third country, further safeguards are required to ensure that your data is protected in accordance with a European level of data protection. Google has been certified under the EU-US Privacy Shield and has thus demonstrated a sufficient level of data protection (https://www.google.de/policies/privacy/frameworks/). The purpose of the use of Google Analytics is to (anonymously) analyze usage behavior of our websites. The information collected helps us to improve our websites and games. The legal basis is the legitimate interest in accordance with the European data protection requirements under Art. 6 para. 1 lit. f GDPR, which we evaluated together with our data protection officer. In addition, a data processing agreement was concluded in accordance with the requirements of Art. 28 GDPR.

Google Tag Manager

This website uses the Google Tag Manager. This service allows website tags to be managed through an interface. The Google Tool Manager only implements tags. This means that no cookies are used and no personal data is collected. The Google Tool Manager triggers other tags, which in turn collect data if necessary. However, the Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains valid for all tracking tags if they are implemented with the Google Tag Manager.

Hotjar

Furthermore we use the web analysis service Hotjar of Hotjar Ltd. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe. With this tool, movements on the websites on which Hotjar is used can be traced (so-called heatmaps). For example, you can see how far users scroll and which buttons users click and how often. It is also possible to get feedback directly from the users of the website. This provides us with valuable information to make our websites even faster and more customer-friendly.

When using this tool, we pay particular attention to the protection of your personal data. So we can only understand which buttons are clicked on, the course of the mouse, how far the mouse scrolls, the screen size of the device, device type and browser information, geographical position (only the country) and the preferred language to display our website. Areas of the websites in which personal data of you or third parties is displayed are automatically hidden by Hotjar and are therefore at no time traceable.

Hotjar offers every user the option of using a "Do Not Track Header" to prevent the use of the tool Hotjar, so that no data about the visit of the respective website is recorded. This is a setting that supports all common browsers in current versions. To do this, your browser sends a request to Hotjar to deactivate the tracking of the respective user. If you use sipgate websites with different browsers/computers, you must set up the "Do Not Track Header" for each of these browsers/computers separately.

Detailed instructions with information about your browser can be found at: https://www.hotjar.com/opt-out

For more information about Hotjar Ltd. and the Hotjar tool, see: https://www.hotjar.com

The privacy policy of Hotjar Ltd. can be found at: https://www.hotjar.com/privacy

As a safeguard to protect your privacy, the data is not evaluated on the basis of your person, but only on a statistical basis.
The purpose of using Hotjar is the anonymous analysis of your usage behaviour on our websites. The knowledge gained from this helps us to improve our offer. The legal basis is the so-called legitimate interest, which has been examined in order to pursue the purpose and within the framework of the aforementioned protective measures and in accordance with the European data protection requirements under Art. 6 para. 1 lit. f GDPR. In addition, an order processing contract was concluded in accordance with the requirements of Art. 28 GDPR.

Mixpanel

We use the technology of Mixpanel, Inc. "("Mixpanel") to perform statistical evaluations that enable us to optimize product functions and make them more attractive.

For our Internet security related products, Mixpanel uses cookies to collect the type of your browser, your operating system, your language settings, your search terms entered and your IP address and then transmit this information to a Mixpanel server in the United States. We receive your IP address from Mixpanel exclusively anonymously transmitted to ensure that your privacy remains protected. If you do not wish to consent to this collection of data, please read our instructions for disabling cookies in the section.

Furthermore, you can object to the collection and storage of such data by Mixpanel at any time by following the instructions under the link below: Here disagree

For more information about Mixpanel and Mixpanel's privacy policy, click here.

As a safeguard to protect your privacy, the data is not evaluated on the basis of your person, but only on a statistical basis. We have also concluded a special data protection agreement which prescribes the protection of your data by technical and organisational security measures. Since Mixpanel is based in the USA and thus in a so-called third country, further guarantees are required to ensure an adequate European level of data protection. Mixpanel has been certified under the so-called EU-US Privacy Shield and has thus demonstrated an appropriate level of data protection.
The purpose of using Mixpanel is the anonymous analysis of your usage behaviour on our websites. The knowledge gained from this helps us to improve our offer. The legal basis is the so-called legitimate interest, which has been examined in order to pursue the purpose and within the framework of the aforementioned protective measures and in accordance with the European data protection requirements under Art. 6 para. 1 lit. f GDPR In addition, an order processing contract was concluded in accordance with the requirements of Art. 28 GDPR.

Sentry

We use the Sentry service (Sentry, 1501 Mariposa St #408, San Francisco, CA 94107, USA) to improve the technical stability of our service by monitoring system stability and detecting code errors. Sentry serves these purposes alone and does not evaluate any data for advertising purposes. The data of the users, e.g. information on the device or time of error, are collected anonymously and are not used for personal purposes and are subsequently deleted.
For more information about Sentry and how we treat personal information, please see:
https://getsentry.com/privacy/

As a safeguard to protect your privacy, the data is not evaluated on the basis of your person, but only on a statistical basis. We have also concluded a special data protection agreement which prescribes the protection of your data by technical and organisational security measures. As Sentry is based in the USA, a so-called third country, further guarantees are needed to ensure an adequate level of European data protection. Sentry has been certified under the so-called EU-US Privacy Shield and has thus demonstrated an appropriate level of data protection.
The purpose of using Sentry is to monitor the stability and errors of our website. The knowledge gained from this helps us to improve our offer. The legal basis is the so-called legitimate interest, which has been examined in order to pursue the purpose and within the framework of the aforementioned protective measures and in accordance with the European data protection requirements under Art. 6 para. 1 lit. f GDPR. In addition, an order processing contract was concluded in accordance with the requirements of Art. 28 GDPR.

Taboola

This website uses technologies of Taboola Inc, 28 West 23rd St. 5th fl., New York, NY 10010, USA. Taboola uses cookies to determine which offers you use and which of our pages you visit. This service helps you discover content on third-party websites. The cookie enables us to create pseudonymous user profiles by collecting device-related data and protocol data. Tracking (i.e. the collection of data generated by the cookie and related to the use of the website) can be deactivated at any time.

Please follow the instructions on https://www.taboola.com/privacy-policy

As a safeguard to protect your privacy, the data is not evaluated on the basis of your person, but only on a statistical basis. As Taboola is based in the USA, a so-called third country, further guarantees are needed to ensure an adequate level of European data protection. The purpose of using Taboola is the pseudonymised analysis of your usage behaviour on our websites. The knowledge gained from this helps us to improve our offer. The legal basis is the so-called legitimate interest, which has been examined in order to pursue the purpose and within the framework of the aforementioned protective measures and in accordance with the European data protection requirements under Art. 6 para. 1 lit. f GDPR.

Outbrain

On our website we use the technology of Outbrain UK Ltd. "("Outbrain"). This technology enables us to use cookies that are stored on your computer/end device to point you to other content within our website that may also be of interest to you or to websites of third parties. The recommendations integrated by Outbrain are determined on the basis of the content you have viewed so far. The content is technically controlled and delivered automatically by Outbrain.
The display is on a pseudonymous basis. Personal data will not be stored. The cookie uses information about the device source, browser type and your IP address, which has been completely anonymised by removing the last octet, to select suitable content.
For more information about Outbrain's privacy practices, please visit: http://outbrain.com/legal/privacy

You can object to Outbrain's tracking of interest based recommendations via the "Opt-out" field within Outbrain's privacy policy at any time. Please note that you must set the opt-out separately in each terminal device you use to access our websites. In the event of a contradiction, interesting additional content will continue to be offered to you; however, this will no longer be based on your previous usage behaviour on our websites.
As a safeguard to protect your privacy, the data is not evaluated on the basis of your person, but only on a statistical basis. A possibility of objection against data processing is provided. The IP address required for the service is shortened by the last digits so that no conclusions can be drawn about individual persons. The purpose of using Outbrain is the pseudonymised analysis of your usage behaviour on our websites. The knowledge gained from this helps us to improve our offer. The legal basis is the so-called legitimate interest, which has been examined in order to pursue the purpose and within the framework of the aforementioned protective measures and in accordance with the European data protection requirements under Art. 6 para. 1 lit. f GDPR.


Date of the privacy policy: May 2018
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